ServiceNow's technology is powerful. This isn't news to anyone reading this blog post. We all know ServiceNow can be the engine to power your company's digital transformation dreams. But if you're not considering User Experience, you're not getting ...
Introduction Most requestor experiences on ServiceNow are built on top of the Service Portal framework. This framework brings together AngularJS and Bootstrap to provide an extensible, responsive user experience. Many customers of ServiceNow choose ...
Thanks for joining the session on using Platform Analytics to communicate clear and engaging insights. Here are some resources mentioned in the presentation.
ServiceNow's technology is powerful. This isn't news to anyone reading this blog post. We all know ServiceNow can be the engine to power your company's digital transformation dreams. But if you're not considering User Experience, you're not getting ...
Employee Center has a nice hero illustration with a prompt to search for help. A common pattern I’ve seen is customizing with a Welcome message for the current user. Let’s expand on this a bit and include a diverse welcome message that rotates greet...
What is a task flow analysis? A step-by-step analysis of how one or many users will interact with a system in order to reach a goal. Outcomes Identify key steps a user will take to move through a task Insights into who will be part of the fl...
Planning an implementation can be challenging, to say the least. Whether you're an internal team or a partner working with a customer, the rules are the same when configuring and customizing a ServiceNow implementation (or building an application f...
