gisellakontaria
Community Manager
Community Manager

The article is a companion to the Now Learning course From the Experts: User Experience (UX) Leading Practices: Organizing Content

 

If you want to learn the practices that help you organize content effectively, enroll in the course.

 

Tree testing is a usability technique that can help you evaluate how easy or difficult it is for employees to find topics on the portal. It can be used to assess the findability, labeling, and information architecture. With tree testing, you can identify navigation issues early on and make improvements to ensure your users can quickly find the information they need.

 

This is a sample tree test where you get to experience what your users would see as they go through the exercise. You will be shown a series of tasks. Beneath the task, there will be a menu of categories and subcategories that you can access by clicking on the category. For each task, select which sub-category you would expect to go to in order to complete the displayed task.

Link to the tree test: https://sky.mu-iq.com/run-task-survey?pbid=2367184

 

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