Special Interest Groups
Join others in your industry and similar roles to learn more about the impact of successfully automating and managing service relationships. SIG activities include education, guidance and leadership to expand the adoption and beneficial use of ServiceNow technology in their industries.
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ServiceNow Dev Community Groups Interest Groups

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Anonymous Super Women

A private forum for people who identify as women to share and support each other anonymously

0 Posts

User Experience SIG

Connect with designers, developers, admins, PMs and users to learn, collaborate and share knowledge ...

26 Posts

Activity in Special Interest Groups

Dave ANZ Event Test 1

Event details. Event details. Event details. Event details. Event details. Event details. Event details. Event details. Event details. Event details. Event details. Event details. Event details. Event details. Event details. Event details. Event deta...

  • Event

Understanding your users

In any project, it is important to gain an understanding of the users' expectations, experiences, and needs to deliver a positive outcome. We want to thank you for coming to the Continue building better workflows by understanding your users lab. Bel...

  • Article
  • Understand
  • UX Methods

Knowledge23 Journey Mapping Studio

Learn how to use the best tool to identify opportunities to improve your workflows​     Changing workflows is really hard.​ It's time consuming and costly. It requires getting buy-in from countless stakeholders who often have competing priorities. Wh...

  • blog
  • Hot Topics

K23 Leading Practices: Self Service

Thank you to all of you who attended the Knowledge Leading Practices session "Self Service Leading Practices".  To create more effortless help experiences for your users, check out these resources:  From the Experts: UX Leading Practices - Self-serv...

  • Article
  • Leading Practices

Figma library sharing exits the pilot phase

After almost 12 months in a private pilot, we are excited to invite all of the ServiceNow community to download and leverage our Figma libraries when prototyping customer solutions for Employee Center, Mobile, Classic Environment, and Next Experienc...

  • Article
  • Hot Topics

Organizing Content

Here are some additional links including definitions, overviews, and best practices for creating well organized content, taxonomies, and information architecture.   Definitions and Overviews https://www.nngroup.com/articles/taxonomy-101/Information ...

  • Article
  • Leading Practices

Organizing Content

Here are some additional links including definitions, overviews, and best practices for creating well organized content, taxonomies, and information architecture.   Definitions and Overviews https://www.nngroup.com/articles/taxonomy-101/Information ...

  • Article
  • Leading Practices

Prioritizing the user when organizing content

Many ServiceNow projects involve a large inventory of catalog items, knowledge articles and other content. For users to find the right content efficiently, organization is key. Learn how to gain quick and early insights from your users on how they e...

  • Article
  • Leading Practices
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