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    <title>post K23 Leading Practices: Self Service in User Experience SIG</title>
    <link>https://www.webdev.servicenow.com/community/user-experience-sig/k23-leading-practices-self-service/ta-p/1426</link>
    <description>&lt;DIV class="lia-message-template-content-zone"&gt;
&lt;P&gt;Thank you to all of you who attended the Knowledge Leading Practices session "&lt;SPAN&gt;Self Service Leading Practices&lt;/SPAN&gt;".&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN class="TextRun SCXW230870005 BCX0" data-contrast="auto"&gt;&lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt;T&lt;/SPAN&gt;&lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt;o &lt;/SPAN&gt;&lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt;create more&lt;/SPAN&gt; &lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt;effortless &lt;/SPAN&gt;&lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt;help &lt;/SPAN&gt;&lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt;experiences&lt;/SPAN&gt;&lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt; for your users&lt;/SPAN&gt;&lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt;, &lt;/SPAN&gt;&lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt;check out these &lt;/SPAN&gt;&lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt;resources:&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;SPAN class="EOP SCXW230870005 BCX0" data-ccp-props="{&amp;quot;134233117&amp;quot;:true,&amp;quot;134233118&amp;quot;:true}"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;BR /&gt;&lt;A href="https://rise.articulate.com/share/yzZ6PuX1rswpPgJkete1PRlcrWrl7EXe#/" target="_blank" rel="noopener nofollow noreferrer"&gt;From the Experts: UX Leading Practices - Self-service&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/knowledge-management/concept/self-service-analytics.html" target="_self" rel="noopener noreferrer"&gt;Self-Service Analytics&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&lt;A class="Hyperlink SCXW180806129 BCX0" href="https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/success/playbook/self-service-improvement.pdf" target="_blank" rel="noopener"&gt;&lt;SPAN class="TextRun Underlined SCXW180806129 BCX0" data-contrast="none"&gt;&lt;SPAN class="NormalTextRun SCXW180806129 BCX0" data-ccp-charstyle="Hyperlink"&gt;Success Playbook: Improve self-service with ServiceNow&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN class="EOP SCXW180806129 BCX0" data-ccp-props="{&amp;quot;134233117&amp;quot;:true,&amp;quot;134233118&amp;quot;:true}"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN data-contrast="auto"&gt;We'd also love to continue our conversation with you about product UX!&lt;/SPAN&gt;&lt;SPAN data-ccp-props="{&amp;quot;134233117&amp;quot;:true,&amp;quot;134233118&amp;quot;:true}"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;SPAN data-contrast="auto"&gt;To share your product experiences with the ServiceNow Insights team and help improve how they work, &lt;/SPAN&gt;&lt;A href="https://servicenowproductlab.com/" target="_blank" rel="nofollow noopener noreferrer"&gt;&lt;SPAN data-contrast="none"&gt;sign up to be a Product Lab member.&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN data-contrast="auto"&gt; &lt;/SPAN&gt;&lt;SPAN data-ccp-props="{&amp;quot;134233117&amp;quot;:true,&amp;quot;134233118&amp;quot;:true}"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;/DIV&gt;</description>
    <pubDate>Thu, 27 Jul 2023 21:27:48 GMT</pubDate>
    <dc:creator>gisellakontaria</dc:creator>
    <dc:date>2023-07-27T21:27:48Z</dc:date>
    <item>
      <title>K23 Leading Practices: Self Service</title>
      <link>https://www.webdev.servicenow.com/community/user-experience-sig/k23-leading-practices-self-service/ta-p/1426</link>
      <description>&lt;P&gt;&lt;SPAN class="TextRun SCXW230870005 BCX0" data-contrast="auto"&gt;&lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt;T&lt;/SPAN&gt;&lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt;o &lt;/SPAN&gt;&lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt;create more&lt;/SPAN&gt; &lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt;effortless &lt;/SPAN&gt;&lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt;help &lt;/SPAN&gt;&lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt;experiences&lt;/SPAN&gt;&lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt; for your users&lt;/SPAN&gt;&lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt;, &lt;/SPAN&gt;&lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt;check out these &lt;/SPAN&gt;&lt;SPAN class="NormalTextRun SCXW230870005 BCX0" data-ccp-parastyle="Normal (Web)"&gt;resource&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 27 Jul 2023 21:27:48 GMT</pubDate>
      <guid>https://www.webdev.servicenow.com/community/user-experience-sig/k23-leading-practices-self-service/ta-p/1426</guid>
      <dc:creator>gisellakontaria</dc:creator>
      <dc:date>2023-07-27T21:27:48Z</dc:date>
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