Session ID: CCL1054-K22 | Session Level: Beginner
Stop emailing spreadsheets to co-workers and external team members and create a single source of authority for your information. In this...
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Session ID: CCL1054-K22 | Session Level: Beginner
Stop emailing spreadsheets to co-workers and external team members and create a single source of authority for your information. In this lab, you will learn how to import and store data, build forms and lists for easy access, and add a workflow for automation! See how fast and easy it is to unlock productivity in your organization with an app!
Application/Capabilities:
Flow Designer
App Engine Studio
Target Personas:
Builder
8 Sections
Introduction
Getting Started
Exercise 1: Create a new App with App Engine Studio
Exercise 2: Import data and create tables
Exercise 3: Configure List & Form Layout
Exercise 4: Start the process from the Parents Portal
Exercise 5 - Create a Teachers Workspace
Summary & Outlook
Introduction
OMG! You've outgrown email and spreadsheets - Now let's do this right
Welcome to CreatorCon Lab CCL1054-K22!
If you found your way here - you are absolutely at the right place!
In this lab, you will learn how to set up a new App in ServiceNow using App Engine Studio.
Starting with adding tables to your app, you will also add different user interfaces to make the app shine. Additionally, you do not need to write a single line of code for this.
This lab is the foundation for other labs you can attend at CreatorCon. Look for CCL1055-K22 through CCL1060-K22 to go even further.
Outline for this Lab
Time
Task
10 Minutes
Getting Started
5 Minutes
Exercise 1: Create a new app with App Engine Studio
15 Minutes
Exercise 2: Import data and create tables
15 Minutes
Exercise 3: Configure list & form layout
15 Minutes
Exercise 4: Start the process from the Parent Portal
10 Minutes
Exercise 5: Create a teacher workspace
5 Minutes
Summary & Outlook
Story and Overall process
Imagine a school that wants to plan students activities (e.g. a summer camp). The Activities need to be stored in a central location, where the teacher leading the activity needs to collect the Approvals from the students' parents, so that the students are allowed to attend the given activity.
As soon as the teacher received all responses to the Approvals, he/she can set the activity to a Planned state.
Workflow
The app will:
offer the option to capture Student Activities from a central location.
Provide people a request for new activities using the ServiceNow Service Portal.
The new activities requested are be assigned to a teacher in charge, who then adds the list of students/attendees for this specific activity.
The teacher then sets the Activity record to In Approval where the system creates an approval and sends a Notification the the student's parent(s), to ask for permission to attend.
The parent(s) respond to the notification by approving or rejecting
As soon as the teacher has collected all approvals, the Activity Record is set to Planned - at which point the current progress of the workflow is visible.
Provide different user inferfaces for the different persona involved (Requester, Teacher and Parents).
The Diagram below shows the overall process that we are about to implement with the Student Permission App.
Note: This lab focuses on the base tables needed and the user interfaces, to present.
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Getting Started
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Exercise 1
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Exercise 2
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Exercise 3
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Exercise 4
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Exercise 5
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Summary & Outlook
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